Shipping & Returns

All orders will be dispatched on a tracked service.

Shipping Charges

Shipping is free on all orders

Shipping Time

(1 - 3 days)

All orders will be dispatched on a tracked service.

Shipping Charges

Orders £50 and over are shipped free of charge

Orders under £50 are charged at £10

Shipping Time

Europe (3 - 7 days)

Worldwide (5 - 10 days)

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Any faulty item can be returned.

To start a return, contact us to approve your return.

If your return is accepted, we’ll send you a returns address. You are responsible for the return postage cost & please include the returns form so we can identify your order. Items sent back to us without first requesting a return will not be accepted.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on socks & bidons for hygiene reasons.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund.

Please note that the customers will always be responsible for paying any import bills they may receive.When importing items to outside of the UK, this will always incur a customs inspection which we always provide the correct paperwork for. We cannot be held responsible for how long it takes your order to pass through customs.